Experts in these services:

Human-Centered Design

  • User centered Customer Experience and Customer Success outcomes
  • Front-end Development
  • Accessibility 
  • Information Architecture
  • Data Visualization

Digital Services

  • Customer Driven Digital product design, development and operations
  • Cloud Adoption and Solutions (SaaS, PaaS, IaaS)
  • Digital Customer Experience
  • Data Driven Decisions

Transformation

  • Process Transformation
  • Business Model Transformation
  • Cultural and Workforce Transformation
  • Program Increment & Value Stream Management

Modernization

  • Continuous Integration and Deployment
  • Agile and DevOps Playbooks
  • Web Application Development
  • Systems and Business Process Re-Engineering

DHS USCIS myUSCIS

CDG helps USCIS achieve their vision of a more user-friendly digital experience for the millions of people around the world who visit the myUSCIS website. CDG built an innovative web application changing the way people navigate the immigration process to apply for benefits and to access critical services. The team follows the Agile methodology providing user-centered design, software engineering, and DevSecOps capabilities.

DHS ICE Student Exchange Visitor Information System Admissibility Indicator

CDG delivered the Admissibility Indicator (AI) application to production at the Student Exchange Visitor Program. AI was created in response to the Boston Bombing in April of 2013 to rapidly create an interface to exchange relevant data between the Student Exchange Visitor Information System and Customs Border Protection. The AI application was one of the first to embrace the Scrum framework at the agency and is built using microservices to transport data between each layer of the system. The AI web application assists border control with the decision to allow a student or exchange visitor entry into the United States.

USDA FPAC Agile Support

CDG implements the Scaled Agile Framework (SAFe) for producers, ranchers, farmers, foresters, and other consumers. CDG supports FPAC Cloud Migration, enhancing the delivery of Geospatial Services. Our tailored Agile approach focuses on customer value, delivers results-oriented services, and functions as a service provider to users while becoming a model standard for the USDA.

State of Nebraska DHHS iServe

CDG is currently working on the State of Nebraska’s iServe cloud-based web application to implement an enhanced consumer/citizen benefits portal. This system will improve the access, outcomes, user experience, accountability, and quality of Nebraska’s Department of Health and Human Services (DHHS) services through an integrated, consumer-centric model of practice across all programs, for a modernized and improved user experience.